Thousands of Microsoft 365 users woke up Monday morning to overnight service interruptions that affected the functioning of several widely used applications, including PowerPoint, Teams, and Outlook. People were busy into reporting issues with launching other Microsoft apps, loading up calendars, reading emails, and much more.
Microsoft has confirmed
The company has confessed that this is probably the reason for the most recent changes that have been made to the system. Microsoft reports that X (formerly Twitter) has knocked out many features that are apparently associated with the calendars of Teams and Exchange Online.
Microsoft quickly resolved the issue, and by noon ET, service seemed restored to about 98 percent of affected PCs. However, in some cases, it could take a while for targeted system restarts to happen, which made it impossible to deal with user problems.
Microsoft apologized while ensuring that the recovery efforts are still ongoing and that the company has been working to undo service issues since very early this morning.
Data from Downdetector and User Reports
As thousands of users aired their problems with Downdetector, outage reports peaked at 12:00 ET. While nearly all apps were affected, data showed that Outlook was the hardest hit application suite as other Microsoft 365 apps were also impacted by the outage. Since partial recovery had begun to occur, such reports had already begun falling by late afternoon.
Microsoft Response
The corporation said that it is committed to finding a quick solution, adding, “We understand the significant impact of this event on businesses and are working to provide relief as soon as possible.”
This outage has starkly revealed the extreme dependency of routine activities in all corporates worldwide upon the services of Microsoft. While more than a million users depend on Microsoft 365 for communication and teamwork, this outage leaves focusses to question the dependability of the service that the IT giant offers to its global clients.
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